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Strack & Van Til Customer Feedback Survey

As a full service grocery and food store, Strack & Van Til needs your opinions to change and improve. Its Strack & Van Til Customer Feedback Survey is online and waits for your participation. Share your shopping experience and tell the store what they could do better. Your precious feedback is the key to creating the best shopping experience.

Strack & Van Til Customer Feedback Survey Guide

  • Go to Strack & Van Til Customer Feedback Survey online page. (See Reference Link 1)
  • Enter the 4-digit store location number from your receipt to enter the survey.

Strack & Van Til Customer Feedback Survey

  • Answer some questions about your recent visit to Strack & Van Til.

About Strack & Van Til
Strack & Van Til is a chain of grocery store with 38 locations in Northwest Indiana and the Chicago area. It attracts customers with fresh, quality food, a clean, safe shopping environment and helpful, knowledgeable associates. It insures customers the products at the best value. Its dedication and effort since 1960 lead to its success of today as the largest independent chain in Northwest Indiana.

Reference Links

  1. Strack & Van Til Customer Feedback Survey Link: www.mysvtfeedback.com
  2. Strack & Van Til Official Site: www.strackandvantil.com

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Rating 4.674votes

  1. Rated 4

    I can get everything I need with 1 exception. I use fat free half and half. Stracks doesn’t carry a stir brand and I’m not paying $3+ for a name brand. So that means I have to travel to target, Wal-Mart or Aldi to buy it. I’d prefer one stop shopping.

  2. Rated 5

    I am very pleased with all aspects of Strack & Van Til and will continue to shop there and recommend your stores. My store # 8754 and Sue Howard checked me out. My rating for all stores I have been in is 5.

  3. Rated 5

    Gail from the bakery in crown point on Broadway did an outstanding job decorating my granddaughters birthday cake. I brought in a party plate and she replicated it BEAUTIFULLY! Amazing!

  4. Rated 5

    Jon and Darlene were very helpful Thanks

  5. Rated 5

    Went to Stacks in Crown point…8787..as I walk with a cane and have a hard time waking…Had Donna and Tayler Chelsey were very helpful to me..two very nice people

  6. Rated 4

    Can buy almost everything I use here except one thing: not spending $3+ dollars on fat free 1/2 &1/2 when I can buy it at Aldi for half the price.

  7. Rated 5

    Veronica was helpful in getting me ready (at the very last minute) for a group of ladies to come over for some fun.

  8. Rated 5

    George in produce at the Schererville stracks was awesome, super helpful

  9. Rated 3

    Nice new look at Portage …and new prices to go with it. BRING BACK the old Town and Country.

  10. Rated 5

    I shop at Strack every week and I love going there with my girlfriend to pick up some snacks and some drinks to have a nice beautiful day with some chicken and wedges it is the best Strack ever

  11. Rated 5

    I shop at the St John Strack and Van Til and always have a great experience! Everyone is always very helpful and friendly. I love shopping at Strack’s!

  12. Rated 5

    There’s no doubt that Stracks is the best in the area quality food and excellent service

  13. Rated 5

    Satisfied overall!

  14. Rated 3

    this site won’t let me click in a store #……

  15. Rated 5


  16. Rated 5

    I have shopped this store since it was Costas, Wiseway, and now Strack & Van Til. It has made me so happy to see the progression made by Strack’s. Every time I shop at Strack & Van Til I know that I can find what I need at competitive prices. The store is beautiful and the people are so friendly and helpful. It is also great to see a face I have seen for years…Mary B. in the courtesy booth. Thank you for being there for us all! Evelyne Dacey

  17. Rated 5

    the service was prompt and all merchandise was great as stated I am rating this as A 5

  18. Rated 5

    I must say that when I come in for my occasional shopping trip at this stracks, I really feel a sense of welcoming and kindness from a the employees here. I especially enjoy whenever kelsie a cashier is here. I usually look around to see if she is on the register because I enjoy her warmth and conversating with her so much. Overall everyone is Great!

  19. Rated 5

    Love your store!

  20. Rated 5

    I really was satisfied with my service at the bakery section in Strack and Van….. Both employees were very courteous and helpful…. I was able to fill my order very efficiently and swiftly…. I will always choose to shop at this location for my bakery needs!

  21. Rated 5

    I love the fast paced service in the lines for checkout!!

  22. Rated 3

    They need MORE help in the Deli

  23. Rated 5

    An excellent Chesterton store to shop at.

  24. Rated 5

    Jane was very helpful and went out of her way to serve me in the bakery at the St. John store

  25. Rated 5

    Just have to give a Shout out to Sandra S. Cashier at the Whiting Strack… Absolute Best in making sure her customers are taken care of!!

  26. Rated 5

    store #8747

  27. Rated 5

    I live down the road and im always at our Strack & Van Til. There always so friendly and there always there to lend a hand or answer any questions. Thanks ur Neighbor

  28. Rated 5

    Kim rhyne is always a delight to see always smiling and helpful she’s one o. The reason I always come back!!

  29. Rated 4

    I can buy almost everything I use at SVT with 1 exception. I wish they carried a store brand of fat free 1/2 & 1/2. Brand name product is way too expensive. So I either have to go to Target, Wal-Mart or Aldi for it.

  30. Rated 5

    Love stracks variety

  31. Rated 4

    Good place to shop

  32. Rated 3

    The bagger Ray is very rude. I hate to complain, but every time I go in he is rude to me and his fellow co-workers. He is also very slow and doesn’t seem to do his job. I hardly ever see him bag. He wanders around the store. When I go up front to pay for my groceries, I hate when he comes to my line to bag. He is rude to the cashier and tells the other baggers how to do their job when he isn’t even doing his. Like the other day when I went in he kept telling the other young Bagger beside him to bag this and that but he wasn’t bagging any of the groceries. Plus I had my two kids with me and I needed help but he wouldn’t help me outside. He just put it back into my cart then walked away. Ray is very rude. I personally do not think he is a good worker. I am sorry to say this about him but I just do not like when he is there. On the other hand the is a girl named Alexis. She is always kind to me and has helped me without a thought. She is very kind to my kids too. She and the cashier Kimberly are always talking to my kids and making them laugh. Those two girls are very sweet. Payton loves to talk and is a sweet boy. I love to come in and shop at Stracks in Chesterton. But I hate when that bagger Ray is there. Thank you for letting me tell you my concerns.

  33. Rated 4

    Always nice people working in the store.

  34. Rated 5

    I love this store. Great staff and service!

  35. Rated 4

    It seems like the produce prices in general are higher than other stores in the area. Also, the checkers not being able to ring multiple item purchases as “5 @ $1 is a time waster. Not efficient to have to run every itwm over the scannerm

  36. Rated 5

    Store 8795-
    I’m always pleased with Stracks, but there is 1 lady in the deli that is always going above and beyond for me. Her name is Robin! She is absolutely amazing. It was a bit early
    On a Sunday morning and it was too early to put out their boneless chicken wings that my son LOVES! She heard him ask for them and came back with a bucket ready for him. That is just 1 of many stories i could share of her. Robin is seriously the BEST and you definitely have a dedicated employee at this store.

  37. Rated 5

    Store : 8747
    Quick and pleasant customer service

  38. Rated 5

    Great customer service at the Crown Point bakery. The cake design was beautiful, chocolate butter cream & fudge icing delicious. Banana cake was not as moist as I thought it should be, tho. Nice, clean, fully stocked store.

  39. Rated 3

    Store #8795 – Saint John. Stoped there last night, convient to our home. I’d rather go a little farther to the Schererville location. Workers are not as friendly as the Schererville. The girl who checked us out had no smile on her face. The Schererville location I would give a 5

  40. Rated 5

    Great place to shop
    Cathie H is a wonderful cashier

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