Rating 3.3179votes

  1. Rated 1
    says:

    I ordered a breakfast sandwich to go and once I opened it I realized there was no egg In it. It wasn’t worth the gas going back to get a new one.

  2. Rated 5
    says:

    Good and cheerful service with predictable quality food and drink.

  3. Rated 1
    says:

    upon visiting McDonalds at 375 Osborne St S. I needed to use the washroom facilites.
    I found them to be deplorable at best. Toilet area was dirty, with NO tissue at all. The rest was just not clean. For this I don’t give it any stars and the only thing I purchased was coffee, food was out of the question

  4. Rated 1
    says:

    I was the fort erie store td May 3/ 2018. I work at Sobeys and was sent over to buy a carafe of coffee for management. I was snapped at by one ofthe workers Liz Was her name. She yelled that a phone call would have been nice!! I work customer service and that was not acceptable service at all. I apologized, I could see they were busy but it took them all of 3 min to put it together. We will be going to Tim Hortons for our carafe of coffee and daily coffee going forward.

  5. Rated 3
    says:

    Service was ok

  6. Rated 5
    says:

    I was so impressed on Friday the 13th 2018 at McDonalds on 25 Nantucket Ave. Dartmouth, NS My sister and I arrived at the restaurant and was approach by the happiest server we ever had. His name was Herman Hyatt he made our day he was so cheerful and when I did the order I asked for a little milk for my sisters coffee and he said half and I said she’d like a1/4. he told me he would do it his self smiling the whole time. He was so polite and happy so amazed with his attitude he just made our day so much better. We had a better day than expected. A big ‘THUMBS UP” great job well done Herman.
    amn1950@gmail.com

  7. Rated 1
    says:

    I was at the Ladner Trunk Rd drive through around 1:30 this afternoon when the young woman who takes the orders demanded that I repeat my order hollering that she couldn’t hear me, as though that was my fault. When I did repeat she did the same thing in an equally angry voice, so I suggested that I would drive up to the window. There she brushed me off, indifferent to what I wanted to explain about my order and arguing that I should have been able to see it on the board. I have been a customer of McDonald’s for many years and have always loved the service at my usual one on Scott Rd in North Delta, the servers acknowledge me after all this time and that’s the attention I’m more used to. With all the choices there are in the area I am more inclined to try elsewhere in the future. That kind of service spoils your day and speaks poorly for the institution that McDonalds has become!

  8. Rated 2
    says:

    I was at the Glendale store this morning and I was short changed a muffin. I am very frustrated because I could not contact the store. When I called a voice told me they werent taking calls and suggested I send a text. When I sent a text I was charged by my cell company for texting to a land line and it couldnt be delivered. I frequent your store(#16639) 210 Glendale ave. St. Catharines every.morning your regular employees at the drive through window know I order the same thing every morning.
    Hoping to hear from soon.

    Christine Dupnak

  9. Rated 1
    says:

    Store # 40233 – April 3, 2018 – 4:15 pm, 240th and Dewdney Trunk Road, Maple Ridge
    I took a client to this location today. As I walked in, I noticed the floor was filthy with garbage and food, also there was not one clean table available. When I pointed this out to the Manager, she simply looked up at me and smiled. When the Asst Manager brought my client’s pastry to her, his hand was all over the food (no gloves; he also handles the money and til input.) Totally unacceptable. Will be contacting head office.

  10. Rated 1
    says:

    I was not happy with the service i received on April 1 2018. The worest Mc flurry i have ever had.
    For some reason the survey is not allowing me to fill.
    I wsnt a manager yo contact me about this.
    403 540 4292

  11. Rated 1
    says:

    Store 22716
    Cold food not the right order wait 20min

  12. Rated 4
    says:

    Store# 3983 Very happy with the service however the food was cold

  13. Rated 4
    says:

    Very happy with the service however the food was cold

  14. Rated 5
    says:

    Always enjoy a early morning with the grandchild at the play land on weekends and holidays. Marlene at store 1690 is always smiling and happy to help out were ever! It’s always a pleasure to see her!

  15. Rated 1
    says:

    Went for breakfast with my husband. We have never had such terrible rude service from McDonalds before. The young lady that gave us the food was awful. I had to ask for ketchup, then napkins, – She huffed every time we asked for something. These are standard items for meals.

  16. Rated 5
    says:

    Store 1808 Main Street Dartmouth N.S. Great service from Lisa every morning on my way to work. Thanks Lisa. Bob

  17. Rated 5
    says:

    Excellent service by Dina store 5376

  18. Rated 5
    says:

    hi there i go through there every morning and i must say some of your girls r amazing there is this red head girl tht works there im sure her name is loren,she is great always at the window and always happy love seeing her face everyday

  19. Rated 5
    says:

    Store ks#2 Grande Prairie ab
    Ayan is the nicest person I ever met in any fast food restruant. She helps customers with a smile on her face while continuing her job. Obviously cares not just for the job but customer and kids. Deserves an atta girl for sure.

  20. Rated 5
    says:

    Excellent service always by Vini restaurant no. 11787. Rating 5

  21. Rated 5
    says:

    Best customer services

  22. Rated 5
    says:

    Best customer service ever . Thank u so much

  23. Rated 4
    says:

    Store 1832 kitchener ontario. Women at the counter are very sweet n nice specially Pam. Wanda and sue. Hire more like them .

    Biggest flop in your menu is bigmac or quarter pounder with bacon… The bacon is paper thin and only two of them could not even taste. Dont sell it again. Waste of money.
    No bacon tadte at all

  24. Rated 1
    says:

    Hi dear, Today I came McDonald in Bolton,I get excellent customer service from one of you employees (COSTA). I’m really appreciate for his way to treat the guest. Thank you!

  25. Rated 3
    says:

    Extremely slow in the drive thru placing an order today. Food was good though.

  26. Rated 2
    says:

    I been coming to macdonalds for over 15 years for morning breakfast and coffee previously from got Tim’s for years.
    I had a few up and down with service in most of you locations I am from Halifax N S but stuck with macdonalds.
    So today in Brockville O N at store # 3211 shocked that my late breakfast can to $5.89 + tax and a big breakfast is a little less. My problem is went back for senior free small refill and was refused said not at this store. I can’t believe what I heard. So I said I will pay I was and told me to get back in line up. Reference number on receipt is 66164220 0014420470 H
    I guess might try Tim’s again.
    THIS IS JUST INFORMATION FOR YOUR HEAD OFFICE
    Thank you

  27. Rated 2
    says:

    I enjoy steinbach mb.and your employer Alice food is great awsome service cauld use another mcdonald in steinbach

  28. Rated 1
    says:

    Ordered a mcchicken meal and a fillet of fish meal the mcchicken was like rubber and the fries for both meals were ice cold when i got home, only live two minutes away by car needless to say it was a total waste of my money. wont go there again have no idea how long the fries and mcchicken were sitting around. Store number7957

  29. Rated 3
    says:

    Waited 15 minutes for junior chicken meal. Very unsatisfied with service. Plus this current system ordering,given your number,then wait again, specially if you only order a coffee.

  30. Rated 2
    says:

    I went to two mcdonalds today in brampton i received a 1 crispy piece of chicken not 2 and i asked for grilled. the other location too way too long to service ive never had to wait 10mins. the new system is terrible the older system was way more efficient. All my friends agree as well

  31. Rated 5
    says:

    I find shuteel is good

  32. Rated 1
    says:

    Store#2591
    The afternoon/weekend shift for the drive-thru is bullshit everytime has been wait after wait . Seems the kids that work there don’t care. If I didn’t have kids i wouldn’t be going to McDonald’s at all .

  33. Rated 4
    says:

    great went well great service and the same old mcdoalds i always liked

  34. Rated 1
    says:

    The lousiest Angus burger I have ever tasted. It must have been at least a couple of hours old, when I finally got it. The cheese was already discoloured and it tasted like cardboard paper! Terrible to treat people like this. I have had lots of them in the past, but will not go back there for anything anymore!

  35. Rated 5
    says:

    William provided excellent polite service.

  36. Rated 5
    says:

    Clearview McDonalds Is a chill, relaxing fast food place to be in. It’s like the size south McDonald’s Basement. From front counter to the back room. I really like coming to Clearview McDonalds Restaurant because how it’s designed from the tables to the kitchen. It’s so organized, it’s like it’s the first thing that catches my eyes is how it’s stuctured. Displays are neat. Menus are interesting. Considering they have something new every few months. I believe how they work together as a team even during busy days they still manage to get them done without complaint. I would recommend Clearview McDonalds because it’s really entertainable here. Because of how it is.

  37. Rated 5
    says:

    The quality of customer service is really respectful, i think I haven’t had a problem with them before, so they know how to deal with things like this properly. They do offer great services and food. I’m a crew member working here. If I were to be a customer I would recommend Clearview McDonalds.
    It’s really enjoyable to be here. And to come work well with the crew. I like the fast paced environment. Because it takes me out my comfort zone and helps me perform to get better and faster with when making the food.

  38. Rated 5
    says:

    I was at the walmart mcdonalds. That had to be the best burger i ever tasted. The staff was great at the walmart mcdonalds. One staffer that was great, his name was Andy he was the best. Mcdonalds, thanks for making the best burgers ever

  39. Rated 5
    says:

    My daily place to visit is McDonald at
    Ordze Rd., In Sherwood Park, Alberta.
    My husband and I consider our selves fortunate to have a McDonald with such fantastic staff. Well trained to provide high quality service always accompanied by a
    smile. Bianka # 5634 is at the front counter almost every day and is a joy to be served by. Helpful, profesional, kind and attentive.
    There is many others such as Rayen,Radheo, the shift managers, as well as other remarkable drive-through server Doreen.
    It is my pleasure to see their smily faces daily. The place is always clean thanks to the dinning room staff who keeps it spotless.
    Thank you to all for great work and pleasant experience.

  40. Rated 5
    says:

    fellow by the name of Harris went the second mile to make a past poor quality fries correct,he gave me a free large today and I thanked him,told him he did the right thing