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J. D. Power Vehicle Reliability and Service Survey

For vehicle owners who have a Login ID for the J. D. Power Vehicle Reliability and Service Online Survey (VRSS), make sure you fill out the survey in time on the official survey website which is located at Reference Link 1 after you check our survey guide. J. D. Power is listening to you and you are invited to talk about the service you received today.

J. D. Power Vehicle Reliability and Service Survey Guide

  • You need to go to the survey page (See Reference Link 1) and complete this survey. Do not fill out the survey in the screenshots below
  • Enter the Login ID and start the survey

J. D. Power Vehicle Reliability and Service Survey

About J. D. Power
J.D. Power is a global marketing information services company founded by J.D. Power III. J.D. Power & Associates automotive ratings are your guide to finding which vehicles or automotive-related products ranked highest in J.D. Power consumer studies. All Power Circle Ratings are based on the opinions of a sample of consumers who have used or owned the product or service being rated and are therefore indicative of a typical buying experience.

Reference Links

  1. J. D. Power Vehicle Reliability and Service Survey (VRSS) Link: www.jdpoweronline.com/vrss
  2. J.D. Power Official Site: www.jdpower.com

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Rating 2.1136votes

  1. Rated 1
    says:

    Cannot access this survey! Apparently /18nas does not exist.

  2. Rated 1
    says:

    Says survey does not exist. Cannot complete if it does not exist. What a let down, cannot input my name either or email address.

  3. Rated 1
    says:

    I WAS NOT ABLE TO ENTER THE CODE OR FID THE SURVEY. TOO BAD BECAUSE I HAVE ALOT TO SAY ABOUT MY NEW JEEP

  4. Rated 1
    says:

    Unable to take survey tried several times

  5. Rated 1
    says:

    UNABLE to use website to take survey. Tried at least 10 times. Password does not function.

  6. Rated 1
    says:

    I can’t get in passcode does not work. unable to enter my name or e-mail either

  7. Rated 1
    says:

    Try taking survey but it won’t let me in so how can you take a survey if you can get in?

  8. Rated 3
    says:

    Rated 3 3/13/2018 I haven’t figured out why you went to all the trouble to ask us to fill out a survey when you try to do so it says the survey is closed….the two phone numbers are busy all the time…what a waste of our time …..this is my 4th Nissan Rougue and the 3rd from the same dealer…like the car but they still haven’t mastered keeping water from coming in on the driver’s side and passenger side from the gasket running down the door and leaving a water mark…..not my favorite dealer, service area is okay…car is good in snow new features a little confusing and when some of the messages not icons come on you have no time to read them. enjoying some of the new features auto start on cold days to warm the car and auto trunk features…good on gas and comfortable steering wheel….I do a lot of highway driving with 18 wheelers feel secure in the car……

  9. Rated 5
    says:

    Well, as you can see, none of us were able to take your survey. I would love to take it…
    About my 2018 Charger…Love! Love! Love it! I have been a Ford girl my entire life and to me there wasn’t any competition! The last two Fords that I’ve had was a joke!! I had purchased EVERY extra warranty they offered but when things went wrong I couldn’t get any help from any dealership. Everyone told me that they didn’t honor the warranties. The last Ford that I had, F150 Lariat, had MAJOR issues. It would die going down the highway. I’ve told everyone in Ford that I could talk to that it was going to cause a major accident but because it wouldn’t register on their computer they did nothing to get it fixed. So, I tried to trade it in. Of course they didn’t want their POS truck back, even calling it junk!! So, on a whim, I went to the Dodge place. They gave me what I wanted for the truck and put me in a Charger and like I said before, I’m totally in love with my car!!! I’m forever a Dodge girl now!

  10. Rated 1
    says:

    Your survey sucks! Please do not email me nor send me any more requests peruod.

  11. Rated 3
    says:

    There is no place available to take survey or to enter a passcod. This site needs to be reconfigured. That’s for the $1.00. Let me know when you have corrected your error. Be happy to take survey.

  12. Rated 3
    says:

    I’M NOT INTERESTED IN ANY CONTEST ETC. BUT I DO HAVE A SURVEY FROM YOU AND $1.00 U.S. CURRENCY.
    2016 GL 550 M BENZ, TIRES ARE CONTINENTAL 295/40 R21 111W. HAD TO REPLACE SAME AFTER 22,000 MILES (WHICH THEY SAY IS NORMAL WEAR)….THEY WERE NICE ENOUGH TO REPLACE ALL FOUR TIRES FOR APX. 1/2 PRICE.
    ONLY REAL PROBLEM WITH THE VEHICLE IS THE RUNNING BOARDS….TOO SLIPPERY TO STEP ON WHEN WET. TRIED TO HAVE THEM REMOVED BUT DEALER SAID IT WASN’T PRACTICAL.

  13. Rated 1
    says:

    Comment said phathetic is best one
    on their website. They are veey very famous company in industry I work. We all who commented deserve $500 card.

  14. Rated 1
    says:

    nothing works,what a joke!

  15. Rated 1
    says:

    None of your links work, to take the survey you requested, in the mailers you sent me! What is up with that?

  16. Rated 1
    says:

    CANT GET SURVEY

  17. Rated 5
    says:

    Can’t access the survey but my 2016 Nissan Juke is the absolute best. Awesome on go, turns on a dime. Fun to drive. Takes the hills and turns of Tennessee with beauty and ease. Can you tell I love my Nissan Juke!

  18. Rated 2
    says:

    Can’t access survey very disappointed..

  19. Rated 5
    says:

    Can not connect to survey.thanks for the dollar but u can send me the $500.00 also I am the winner.right

  20. Rated 1
    says:

    Can’t access survey – link not found

  21. Rated 5
    says:

    Could Not access survey. Healey Hyundai dealership Beacon NY NOT RECOMMENDED and would never buy or recommend any one I know to do the same. The Elantra I have now very nice car and would buy another but not from them.

  22. Rated 1
    says:

    Got the letter for survey, but can’t access the dang survey, link says,..”Survey vrss does not exist”. ?? So, where do I participate? This seems pretty darn complicated and troublesome just to take the survey. This a sure way to dissuade and deter people from taking the survey. Too bad, I really like my new car and have some very good feedback and things to say about the car.

  23. Rated 1
    says:

    If the inability to access this survey is any indication of the caliber of JD Power, then I think the JD Power better check itself. Ironic and pathetic.

  24. Rated 5
    says:

    Lengthy but thoroujgh

  25. Rated 5
    says:

    Could not log in

  26. Rated 1
    says:

    Could not access the survey. Very disappointed

  27. Rated 1
    says:

    Couldn’t log in…….

  28. Rated 5
    says:

    Couldn’t access survey

  29. Rated 5
    says:

    Could not access the survey but Hyundai dealer Wayne New Jersey very good thank you

  30. Rated 5
    says:

    pages AND PAGES of adds and coupons wanting more info and NO SURVEY, Just like Napleton Hyundai dealership, and bunch of B/S.

  31. Rated 2
    says:

    Echoing the sentiments of the other’s who tried to access the survey to no avail! I love my car. Disappointed in my dealership! this adds to my frustration. I am not sure what I am rating my car, the dealership, the inability to access the survey?

  32. Rated 2
    says:

    Could not access the survey referenced in the letter?? Tried twice, no luck. Thanks for the dollar. We do like the vehicle leased in 2017.

  33. Rated 5
    says:

    Can’t access survey, what a waste of time, please don’t send me any more correspondence from JD Power.

  34. Rated 3
    says:

    Not able to access the survey but I like the car.

  35. Rated 1
    says:

    Went to reference link #1; message said “does not exist”.
    You don’t make it easy to do the survey.
    Thanks for the dollar.

  36. Rated 4
    says:

    Like the vehicle except for towing. Could benefit from a more powerful engine.

  37. Rated 5
    says:

    Great vehicle.

  38. Rated 5
    says:

    I have already have put in two comments.

  39. Rated 5
    says:

    I have always been parsual to Chrysler vehicles or Dodge.

  40. Rated 5
    says:

    I have always liked Chrysler vehicles better than any other. I would be happy to take the survey.

Survey Discussion